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FAQ

Placing An Order

Simply add the item(s) using the "Add To Cart" button. When ready to check out use any of the "View Cart" buttons   located on our website. Ordering online is easy and secure!

How soon will I get my order?

Orders generally ship within 7 - 14 business days of receiving your order. Mailing time usually averages 2-3 business days.

How is my order shipped? 

We ship via the US Postal Service  - Priority mail flat rate with delivery confirmation. If you need an item faster, please let us know (expedited shipping charges will apply).

         For international orders please contact us for a shipping quote.

         What if there is a problem with my order? 

         Contact us by email and we will do our best to make your order right.

What kinds of beads and components do you use? 

All beads and findings used in our jewelry is hand selected by Mittra's Jewelry and Gifts jewelry designer Mittra Nguyen. She is always on the search for unique top quality beads to use in her jewelry creations. Some of the most popular components are listed below.

*Swarovski Crystals -  Swarovski Crystals are glass that contains lead which causes the glass to refract light. Swarovski Crystals have sharply defined edges that, combined with the lead content, add to their sparkle. Swarovski Crystals occupy the majority of the worlds market for Crystal beads and are regarded as the highest quality machine cut and polished crystal beads in the world.

*Czech Fire Polished Beads These crystals are machine-faceted, then polished by glazing inside a hot oven. This gives them their beautiful glistening colors and a soft look.

* Silver Plated - Silver plated refers to jewelry or components in which a layer of sterling silver has been applied to the surface of a base metal.

* Gold Plated - "Gold Plated" refers to jewelry or components in which a layer of at least 10k gold has been  applied to the surface of a base metal.

A Note on Web Images
We try to present the best possible image of our jewelry on the web pages however colors may vary between computer monitors. Pictures and descriptions of our jewelry are as accurate as possible. Please Contact Us with any questions you might have before placing your jewelry order. 


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